24th April 2014
Your son or daughter should have recently received a letter from SQA informing your family of the introduction of the new Results Service, a replacement to the previous Appeals system. The new service is in two parts, outlined below:
Exceptional Circumstances Consideration Service (ECCS)
For candidates who could not sit an exam for an exceptional reason, such as a major illness, recent family bereavement, or who sat an exam but had their performance affected by an unexpected occurrence (such as taking seriously ill during the exam and being unable to complete the paper). If we use this service we will be required to send evidence of attainment in school, such as prelim or other assessments, to SQA, to allow them to determine the grade awarded. The decision on whether to make such an application rests with the school and it should be noted that minor ailments and family holidays are not covered. We would encourage candidates to make every effort to attend each exam but if this is absolutely not possible, please contact Mrs Frain as early as possible.
Post-Results Service (PRS)
As the name suggests, this service can be used after SQA certificates have been awarded. If the school believes that an error may have been made in the marking of an exam paper because the mark does not match with other evidence of attainment we hold (such as prelim marks or class assessments) then we can contact SQA and request a clerical check. SQA will double-check that all the marks awarded have been totalled correctly and the right grade awarded. We may also ask for a marking review of a paper. This involves a senior member of the SQA marking team reviewing the paper to ensure it was correctly marked to the national standard set for the examination. It is not a 're-mark' of the paper but a review to ensure consistency of marking.
If you believe that there is something wrong with the grade awarded, please contact us as soon as the results are in. We will liaise with the subject teacher and determine whether or not a review is appropriate. Please be aware that if we use the PRS your child's grade may be adjusted up or down, or indeed may not change at all. If you have any questions on any of the above please do not hesitate to contact the school.
I wish all students who are about to embark on a diet of examinations the very best of luck.